🌼 Questions? Call (213) 556-2728 or email [email protected]

How Kashew Works

Your marketplace for quality used furniture

Buying

Orders & Offers
Delivery
Payments
Returns

Selling on Kashew

Consign
Professional Resellers

Frequently Asked Questions

Buying on Kashew

Discover the ultimate online marketplace for buying and selling used furniture with ease!

No Scams - Sellers on Kashew are handpicked professionals vetted for quality and acuracy.

White glove delivery - We offer delivery on all items across the continental united states.

Free returns - 100% money back if the item does not match the description.

Orders & Offers

Orders & Offers FAQ

Order items for pickup/delivery or negotiate with the seller through price offers

Orders

1

Send a pickup or delivery request - you are not charged yet.

2

Await seller approval - sellers have 72 hours to accept your purchase, while we reserve the item for you.

3

Get your Item - if you chose delivery, we will ship the item. If you chose pickup, you will get the full address and store hours to go pick up your item.

Offers

1

Send an offer - after you found an item that is eligible to receive offers.

2

Await seller approval - sellers have 72 hours to respond to your offer, by either accepting, or sending a counter offer.

3

Get your Item - after you settled on a price the order goes through and you can pick it up or get it shipped by our partners.

Delivery

FAQ

We have partnered leading carriers like uShip, GoShare, and FedEx to offer an insured delivery service at the best price. Learn more about them by clicking their icon.

GoShare
UShip
FedEx
FreightClub

Payments

Payment Settings

paypal paymentVenmo paymentstripe paymentmastercard paymentvisa paymentamex payment
secureLock Secure payments

You are not charged when you checkout. Your payment is only processed if the seller approves your order or offer. Both orders and offers can be cancelled at any time from your orders page. We only release the payment to the seller once you have received the item and are satisfied with it.

You can also buy now and pay later with PayPal financing - splitting your total into four interest-free payments.

Returns

Orders Page

If your item arrives and is not as described on Kashew, you are entitled to return the product to the seller and receive a full refund. Kashew will also take care of shipping the item back.

Sellers on Kashew are professional furniture businesses and do their best to showcase a product in full detail. If you have questions before purchasing - please ask the seller directly to prevent having to return the item.

You can request a return within 24 hours after an item was delivered to you, and can do so directly from your orders page.

Selling on Kashew

Selling FAQ

Should you wish to sell a piece of furniture, Kashew offers a consignment service that links you with our extensive network of expert resellers and consignment shops.

So far consignment stores have accepted items of furniture on consignment through Kashew.

Consign through Kashew

Start Consigning

List your furniture for free with Kashew in just a couple of minutes and discover a hassle-free way to profit from your pre-loved pieces.

Capture Your Item - Snap and upload photos of your furniture to showcase it to consignment stores in your area.

Receive Offers - Consigners in your area review your item and provide you with pick up quote.

Earn Your Share - Our partnered stores handle storage, staging, and selling. Once your item sells, you'll receive your share of the sale (typically 50%).

Professional and Business Resellers

Join

Are you a business, store, or professional reseller? Join our community and take your sales to the next level.

Inventory upload in seconds - you can connect automatically upload your products from: Shopify, Chairish, Etsy, WooCommerce, Craigslist, OfferUp, and many more.

Online advertising - After you uplaod your catalog on Kashew, we adviretise it online for you. Increasing your reach nationally through Google, Facebook, Pintrest, and Craigslist ads.

Insured nation wide delivery - Once an item sells, we handle the shipping at no extra charge. Your items will be blanket wrapped and insured by our partners.

Receive Consignment Offers - On Kashew, you can also acquire new inventory by accepting consignment offers from individuals in your area, keeping your catalog fresh and diverse.

Instant Payouts and charge back fraud protection - Withdraw your funds instantly through your preferred method — Venmo, PayPal, ACH, and more. Charge back fraud is also covered by us!

Frequently Asked Questions
Can I chat with the seller?
Can I see the item before purchasing?
Contacting Customer Support
How do I reschedule a delivery?
Ask the seller a question
How do I cancel an order?
How do offers work?
What are the shipping methods and costs?

Our customers say...